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Privacy Policy

Effective Date: 18 September 2025 Last Updated: 18 September 2025

1. Introduction

This Privacy Policy describes how Nullter ("we," "our," or "us") collects, uses, and protects your information when you use our Spectra pharmacy restocking mobile application (the "App"). This App is designed exclusively for licensed pharmacists in Kurdistan, Iraq and developed by Nullter.

2. Information We Collect

2.1 Personal Information

We collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Pharmacy license information and documentation
  • Pharmacy profile information

2.2 Usage and Technical Data

  • Device information (device type, operating system, unique device identifiers)
  • App usage analytics and performance data
  • Order history and purchasing patterns
  • Order tracking information, notes, and status updates

2.3 Professional Verification Data

  • Pharmacy license documentation (for verification purposes)
  • Professional credentials and certifications

3. How We Use Your Information

We use your information for the following purposes:

  • Service Provision: To provide and maintain our pharmacy restocking services
  • Identity Verification: To verify your status as a licensed pharmacist
  • Order Management: To process and track your orders from drug stores
  • Communication: To send order updates, notifications, and service-related communications
  • Analytics: To improve our App performance and user experience using Sentry analytics
  • Marketing: To provide targeted advertising and promotional content related to pharmaceutical products
  • Business Operations: To facilitate transactions between pharmacies and drug stores

4. Data Storage and Security

  • We store your data securely on our own servers hosted on Oracle Cloud infrastructure
  • We implement appropriate technical and organizational security measures to protect your data
  • Your data is stored within our secure systems and is not shared with third-party cloud providers beyond our hosting infrastructure

5. Data Sharing and Disclosure

5.1 We Do Not Share Your Personal Data

We do not sell, trade, or share your personal information with third parties, except as described below.

5.2 Service Providers

We may share limited data with:

  • Sentry: For app performance analytics and error monitoring
  • Oracle Cloud: Our hosting provider (only for data storage infrastructure)

5.3 Legal Requirements

We may disclose your information if required by law or to protect our rights, safety, or the safety of others.

6. Data Retention

  • Active Accounts: We retain your data while your account is active
  • Account Deletion: When you delete your account, you have a 7-day recovery period
  • Permanent Deletion: After the recovery period, personal data is permanently deleted
  • Purchase History: Order and purchase history is retained indefinitely for business and regulatory compliance purposes

7. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Delete your account and personal data (subject to our retention policy)
  • Withdraw consent for marketing communications
  • Request information about how your data is processed

8. Age Restrictions

This App is intended solely for licensed pharmacists who are 18 years or older. We do not knowingly collect information from individuals under 13 years of age.

9. Geographic Scope

This App operates exclusively within Kurdistan, Iraq. Your data is processed and stored in accordance with applicable local laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the App or via email.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

This Privacy Policy has been prepared in accordance with the laws of the Kurdistan Region of Iraq.